Couldn't top up, now cannot log into the app


#1

I unsuccessfully tried to top up my account three times half an hour ago because, after confirming the top-up with the 3DSecure feature on behalf of my bank, a message from Revolut would tell me that it “cannot be authorised”. So I tried reinstalling the app but now I cannot even log into Revolut; I enter my phone number and a message pops up saying “We’re sorry, something has gone wrong. Please try later”.

What is happening?

Thank you for help.


#2

some of us felt the second problem, but its okay now. dont know whats wrong with the top-up …


#3

Yes, I can log in and talk to the support chat. However, I am still not able to top up regardless of the amount.

EDIT: I’ve just topped my account successfully. There must’ve been some problems on Revolut’s side as I saw a message stating just that.


#4

Hey guys.

Thank you for your feedback. Are you still experiencing this issue?


#5

I am not. I did everything I wanted to do with Revolut yesterday.


#6