Contacts without R


#1

Hi,

A friend is trying to send me money to my revolut but when he tries, he sends me a link instead of the funds directly.

I noticed on his mobile that when he clicks on Send payment, all the contacts (including mine) are without the “R” on the right side, so i suppose it is something related to that.

Do you know how to solve this?

Thanks


#2

Hey @marcor4 :slight_smile:

That happened to me with a specific contact (just one) two days ago. The :r: app doesn’t recognize the contact as a member and generates a link. I tried to explain the issue to a support agent and he was clueless to the point of not understanding the question. If you get an answer, I’d appreciate if you shared it here :smile:

As a workaround, you can manually request money from him meanwhile. Also, try adding or removing international prefixes from contacts to see if that changes anything :wink:


#3

Have you tried to refresh the list?