Contact number customer care

Is there someone out there who is able to help me with a direct contact to a LIVE AGENT and not automated machines? I have a serious problem, funds never arrived beneficiary. It has been more than a week now and I cannot get in touch with anyone.

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Have you …

Typed ‘Live agent’ to get past the bot?
Tried contact via Twitter or Facebook?

Sure i did, but this message keeps popping and says that they have heavy demand and to find my answer on their FAQ… Yet I need to chat/speak/communicate with a human and not a robot