Confirmed Identity now Account Blocked


#1

Hey guys, just signed up did the identity verification, then showed a display saying max 30,000.

Logged on again and now it is saying my account is blocked?

Can anyone help?

Sublanza


#2

try in-app support to get in touch with them.


#3

The best help you could get is from unsatisfied users. Read http://bit.ly/2tDW0ta and go to Monzo or N26.


#4

Monzo and N26 has higher fees with less features and not available in all countries where Revolut is.


#5

Yes,but at least they have a real efficient customer service and are not completely disorganized. Normally, You get what you pay for !!!
The real cost is not what you pay ! the real cost is the time you loose with incompetent staff !!!


#6

so why did you start using Revolut? You knew they are cheap compared to the other big banks, they are a startup and there will probably be issues. Why didn’t you stick with the trustable providers? Why?


#7

Hey @sublanza you can definitely still reach out on support chat so we can take a look into what’s going on!


#8

Because I did not know better… Now I know… It took me 3 month to get my money back… and I am going… happy to leave you guys with your hopes !!!


#9

Good day! I just want to ask when will my revolut card be confirmed? It’s already 5 days and still I cannot get a confirmation that I can have a card or I can use my account