Step one - go to revolut.com and enter my phone number to get download link. sms never arrives, try repeatedly
Step two - go to google play store, search for revolut and install it. Attempt to sign up, get asked for a confirmation code that will be sent by sms, never arrives. Try repeatedly.
Step three - get onto support via in-app chat. explain problem, repeatedly. Finally get a confirmation code via support, finally able to sign up. Complete signup process
Step four - attempt to add a recipient, oh noes, need a confirmation text to confirm. With dread, wait for confirmation code, never arrives. Contact support via in-app chat. Repeat whole process detailing/explaining problem with sms not being received. finally convince support to check revolut sms gateway. Support rep says that they can see that attempts to send sms have been made with status of undeliverable. Between first attempting signing up and now I have received numerous sms via different apps, services and people without problem, only revolut seems dysfunctional.
How would it be possible to get revolut to confirm that their sms gateway is functioning correctly sending sms to my German number and/or network?
tbh, this was recommended to me by a friend, and I guess when it works it’s a good service, but jeez, the pain just trying to get the basics done. Bad as banks are, it’s not as bad as this