Code unused


#1

Transferring money to a bank account I received a 6 digit code (10 min valid) but I was not requested to enter it. I asked the chat but I was told that it was a technical error (?). I made another transfer and this time I did not receive a new code. What for is the code if nobody ask for it ?


#2

Hey @francof :slight_smile:

It has happened to some other users sometimes. They get random codes out of a sudden. However, on the good side, they didn’t report any bad thing happening afterwards :wink:


#3

The app only asks for the code if one adds a new recipient for a transfer. Money can be sent to established contacts without an additional code.


#4

Thanks for info

Franco