I just tried out Revolut App. Did not like it and wanted to close the account.
It was not easy!
I did have to wait aprox. 40 Minutes till someone answered the chat. I did inform the person, that I did only test the app. No top-up was made, no Card was sent out.
The support person said (seems like she could only write with text blocks, but no personal answers), Revolut will store my data for 5 years because of money laundering laws.
I can not belive that those laws apply to testing revolut app without making any transactions and without even getting an IBAN - since Revolut is not even a Bank.
Please inform me and the othere users about the legal background about storing personal data after just testing the app for some minutes.
I want my data to be deleted entirely.
a german “could have been” customer