Chat is dead

No one is responding to the in app chat for over an hour now and i had a few questions thats not covered on the FAQs section,

Hi @Shade91,

Apologies for the delay in getting back to you. We’re receiving a high volume of requests, which is causing this delay.

Did an agent get back to you?


Andreas K.

Need to speak to someone asap getting now where any ideas

I’m having the same issue since yesterday. Though i’m wondering wether it’s a bug or i’m being ignored : last chat has never terminated, i don’t get RITA message when sending new one, it’s just speaking in the wind…