Charged card declined


#1

Hello,

I have been using my Revolut card for the first time, it was working fine up until now. Today (sunday), it worked at a supermarket but then it was declined at a restaurant and two subsequent withdrawals. I live in Luxembourg and I don’t have any other card (My French bank send me a new card at my parents’ house, which I am unable to collect, and deactivated the one I have).

Thanks!


#2

The same issue with my card in Lithuania. Today about 12:3o tried twice to pay for bill in a supermarket (declined). Than tried to withdraw cash from two different banks ATMs (declined). Revolut support is not working. :frowning:

The same issue was last saturday…:frowning:

Actually this is first two times I faced such issues after 1 and 3 month using Revolut card as my main card.


#3

So is this an issue with Revolut and is it going to be fixed?


#4

Same for me in Toulouse. Seems like an issue with Revolut


#5

Just had this from Revolut support:

It seems that our payment processor encountered an issue causing an outage with the card processing service. The cause has been identified and a fix is about to be rolled into production. The issue should be resolved soon. We are sorry for the inconvenience caused.


#6

Thank you for the update! Hope it resolves soon…


#7

This is affecting Monzo too. You can get status updates here: https://mondo.statuspage.io/incidents/8vb2fnz3l1by

Would be nice if Revolut did that too. Monzo also warns in app that payments are down…


#8

Still having same problem in the UK