I recently used a ATM when in Germany - before completing the transaction I cancelled it. The card was returned and no cash dispensed as expected. However, on my Revolut statement it shows the money coming out.
I have contacted support who have advised me to contact the merchant - I did this but not had a response yet (over 10 days). They then have sent me a link to fill in a chargeback form but the link did not work. I am finding it increasingly infuriating as the support is taking too long to get back to me each time meaning this whole saga is taking too long.
- Has anyone been in this situation if so how was it resolved?
- Any idea how I can get the chargeback form link to work - is it because i’m on android?
- What are people’s success rates with chargebacks?