Change phone number - no access


#1

Hi,
I have changed phone number without access to the previous which was my revolut account id
do not have access to my account, how can i access now?
Bruno VALETTE


#2

Hello @bruno.valette :slight_smile:

Try to log in with your old phone number and, when you’re asked for the pin, don’t type it, click Forgot? and then Support. You’ll be able to reach the support chat there.

You might also want to reach :r: on Twitter, to see if they can speed things up:
:bird: https://twitter.com/Revolutapp

:wink:


#3

Hi Bruno.

I can help with this! Drop me a direct message here on on our social media channels so we can get in touch.

Best,

Andreas K.


#4

Hi @AndreasK

I am having the same problem, my phone number associated with my account is no longer valid so I cannot access the validation code. I also cannot figure out how to DM you. How can I get in touch?

Thank you,

Daniella


#5

Can you please send me a direct message?


#6