Change (pending) registration address from Japan to France


#1

Hi,

My girlfriend managed to open an account last week as I just did.
We both share our time between France & Japan.

I used our address and my phone number in France and got my account opened in no time.

However, she provided her phone number in France but our address in Japan which led her to a waiting list.

Is it possible to rollback to our address in France for her too? I can’t find out how to do that…

Thanks a lot,

Best regards
David & Chisato


#2

Hey David and Chisato, please contact support via the in app chat. They can help with your problem. However be prepared to show proof of residency :slight_smile: