Change of number/Account locked


#1

Changed my mobile number, can’t get through to an agent to get this updated. Just going round in circles with the bot.

If someone could get in touch to change this so that I can get into my account would be much appreciated.

Can provide details of my account on contact.

Thanks,

Paul.


#2

Hey @Conlan :slight_smile:

Just type live agent :wink:


#3

Tried that but sat waiting for over an hour for someone to get in touch.


#4

Hey @Conlan :slight_smile:

:r: experienced some tech problems yesterday (which might still be ongoing, I’m unsure) that might have created a backlog of support queries.


#5

All sorted. Just had to hang on in there with the live support!


#6