I am trying to change phone numbers as I lost my old phone. I am able to click the change button on the app enter old number and pin then am taken to a support page where I am unable to send a message! Please help I am travelling and need access to a new card asap
Hey @Ellie115 slight_smile:
Give the team at Twitter a go. They’re usually fast and efficient
Hi thanks I actually don’t have Twitter is it possible to contact any other way or worth
You can also reach them through Facebook:
Hi there. Did you manage to get in touch with us?
I did thanks so much
Hi Andreas, same issue here. Need to solve it urgently as i need to top up and use my card. Many thanks!
Please feel free to drop me a DM, so that I can hep.
hi andreas, im having issues, cannot log into the app anymore after my phone was set back to factory settings and I have a different nr
Can you tell me how to receive the activation email, cause i am not receiving anything.
Ive broke my phone with my swiss number and as am travelling Ive download the app and am trying to connect with my brazilian number but I cannot enter… please help me!