Cards appear black


#1

Had this problem a few times now. When I open the Cards tab, all of my cards just appear black and not in the style I ordered them. It’s very difficult to differentiate between the different cards without the colors.

OnePlus 5
Android 8.0
Latest Revolut version from the Play Store

Already re-installed the app and even wiped my phone completely.


#2

Same for me, it was okay until I ordered a premium card 15 minutes ago, now my both 2 cards appear black.

iPh7
iOS 11.1.2
Latest Revolut version from the App Store


#3

You should

  • logout from app
  • clear app data cache in Android settings
  • log in the app again
  • disable / enable card

It should help


#4

Whoops! Seems like a server issue.

The team will have it fixed soon.