After a trip to the NYC last week, I thought I’d give some feedback regarding how I got on for those who haven’t used it over there yet
Well basically it worked pretty much flawlessly. The shops in the NYC are slowly getting used to chip and pin and you start seeing more and more terminals appearing however, they don’t always work with the Revolut card and you still have to swipe and sign. Some of the terminals are also contactless but I had the contactless function disabled in the app so can’t comment if that works or not
ATM’s - Again this worked virtually every time. I say virtually as I tried to get cash out of an HSBC ATM and they have a “$100 Fast Cash” option on the screen where you enter your PIN. This service didn’t work for me as it spat out my card and a receipt showed that no money was taken and to contact my issuer so I took cash out through the normal route. However, the failed transaction showed as a genuine transaction in the app so I had to contact CS in the app and show them the ATM receipt to show it was a failed transaction. CS said it could take up to 10 working days for the money to be refunded (which was a bit annoying) but the next morning the transaction had been reversed and the money was back in my account. Top work on that one!!
ATM fees - None of the ATM’s I used offered any kind of fee free transactions and everywhere was a $3 transaction fee. The only ATM I found which offered lower fees was in a McDonald’s I went into where certain USA issued cards were fee free and other cards was a $1.99 transaction fee however, I never used it so cannot comment if this was the case for international cards as I was just going by the sign they had stuck on the front of the ATM. Be careful though if using the ATM’s at USA airports. I used one at JFK departures and it had a $5 use fee so only take cash out at airports if you really really need to
In short, the card worked perfectly fine in all the shops, restaurants, ATM’s etc I visited apart from the odd glitch here and there as mentioned above. If you’re looking to use a card over there, you really won’t go far wrong with the Revolut card. Just be wary of the “Fast Cash” option as mentioned above