Card used by someone else


#1

Hi everyone. My girlfriends card was used in a completely different state in the US, and for only $25 and a single transaction. Is it an error somewhere? or is it possible for someone to do this?

Thank you

Joel


#2

Seems strange, what is the merchant and the transaction type? Maybe some fees?


#3

Could be that your gfs card got cloned. I suggest freezing it IMMEDIATELY and reaching out to support ASAP to check on the status of it.


#4

Good idea to freeze the card but I doesn’t look as a scam/clone because most of the time the ultimate goal is to retrieve as much money as possible and as quickly as possible. ’

25$ dollars doesn’t fit this description :slight_smile: