Card says active do I still have to verify id to top up


#1

I just received my physical Revolut card today. Quicker than I expected. The info says “This card is active” so I suppose I can go withdraw some money as I’d put some in via my UK bank account and I have a security number. However, on the app on my phone I clicked on “activate card”, which doesn’t work. Does this mean I can use the card or not?


#2

Hey @phoebe :slight_smile:

I would suggest waiting until some technical problems are solved and, after that, logging out and back in from your phone to see the actual status :wink:

You can check the current status of the issue here:
:bird: https://twitter.com/Revolutapp


#3

OK thanks. Will try later.