It would be nice if I received explanations in app when a payment is refused. A friend of mine tried to use a gas pump in France the other day with his monzo card and he got an explanation why it was refused (not enough funds for a deposit). The same thing does not seem to happen with revolut.
Sorry for that! We try to include helpful messages when declines occur.
In this case as your Revolut card is pre-paid, when you pay with it the merchant has to authorise that you have sufficient funds on your card to make the payment.
As some automatic petrol pumps and toll booths do not have online connectivity, you may find that you are unable to use your Revolut card at automatic petrol stations.
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Hi there. This explanation also answers MY initial question, thank you. I had a similar problem on multiple occasions at petrol stations and roll booths in Spain. Is there a solution to this on the horizon?
Hello there,
I see last post here from 2017??
My card was rejected 45 minutes ago in a shop?
Completely embarrassed.
Try to contact you.
No Dutch solution… Chat mentioning 24h support, nothing there.
Calling overseas, speaking to Bot.
Question, why was my card rejected today. Paid with him 1 week ago?
Tought this was also a maestro card. Was in your terms…
Please help, as soon as possible
It’s either Maestro, Mastercard or Visa. It is what’s printed on your card.
Hello Revolut,
I want to send the payouts from one of the companies to Revolut.
I just upgraded my credentials with them.
And here is my (POA) Proof Of Address, my name with/in Initials.
How can I change the name of my bank account to M.R.A.M. Odekerken?
They indicate, that if bank credentials (my name) does not correspond to my POA, the payment will be canceled.
Thank you,
P.S. Sorry, did not take this into account when opening the account.