Card payment rejected


#1

From the UK I have tried to pay a deposit to a hotel in Chile where I will be staying in December. My Revolut card has been rejected three times even though there are enough funds in my account. They have a photocopy of the card and my full details. Do they need the three digits on the back of the card as well?
Many thanks.
Derek


#2

Hey @Dgfcooper,

Are you referring to the card payments to Hotel Y Cabanas El Par ? :slight_smile:

Regards,

Andreas K


#3

Hey there. Just wanted to be a little annoyance. Is publishing this ok.


#4

Hi Andreas. Yes, that is the payment I am referring to. Look forward to any suggestions.
Derek


#5

Not really sure what you mean by this Message (?)

Derek


#6

Looks like you have set up monthly card limits for your card, which you have reached :slight_smile:

Change the card spending limits from the card section of the app!


#7

Thank you Andreas. I will have a look to check this out.

Regards

Derek