Card ordering - risk of double ordering


#1

I tried to order a physical credit card. The app said “something went wrong, please try again”. I tried again, second time worked. Now my app tells me that two physical cards are on the way, and instead of 5.99 EUR, i was charged 17.97 EUR in three transactions. From the chat, I get no response. Please help!


#2

Hi there. We have refunded you the cost :slight_smile: Please don’t hesitate to contact us if you have any further questions.

Have a great day.

Regards,

Andreas K


#3