My revoult card isn’t working in ATMS or in shop using PDQ machines.
I have used contactless / made online purchases fine since I got the card, however today was the first time I’d actually entered the pin into a PDQ machine as the amount was over £30. It then kept saying I was using the incorrect pin, despite having checked on the app to ensure it was definitely correct. My card was then subsequently blocked, and now support don’t seem to be able to fix this - I’m very concerned as I am going to Thailand on Saturday for two weeks and will need to use my card there.
Can anyone suggest a possible solution? I’ve checked and nothing is turned off, the pin I used was definitely correct and I haven’t exceeded any kind of limit that I’m aware of.
Does any one have any experience with using the card in Thailand, and in particular Phuket / Phi Phi? I’m getting really nervous now and may have to end up taking hard cash rather than my revoult card if this issue persists.