Card not delivered yet. Card delivery status not shown on the app



I ordered my card 1.5 weeks ago and I haven’t received it yet. Also, I don’t even know whether I will be getting it since there is no information on the app about the delivery status of the card.

Can you please let me know if the card is on its way? I live in Germany.



Hello, I have the same issue : I ordered a card 3 weeks ago and I still not have received it. It was supposed to be delivered on 4th august 2017 in Paris…