Card is showing 0 available balance and i cannot access the app due to broken phone.


i am currently in vietnam and my phone has recently broke. card was working for 1 day in vietnam but now is showing no available balance. i cannot get a new phone because i cannot access my money. i have borrowed a phone to use the in app chat but i am getting no response. please can someone help


Hey @Joelybowly :slight_smile:

If you need urgent help, Twitter is usually faster than the support chat, so consider asking :r: through Twitter:

closed #3