Card got blocked


#1

I blocked my card by mistake, I just had my card and I wanted to activate it but it took time to identify my identity documents. I did not know where to go and ended up getting my card blocked by mistake, how can i ammend this, Thank you


#2

Hey @danepaulchan :slight_smile:

You should be able to unblock it by yourself from the Cards section of the app. If you cancelled it, you’ll need to get in touch with the in-app support team :wink:


#3

Your account is now fully active!:tada:


#4