Card declined in stores and unable to get cash in Lithuania today


#1

Card declined in stores and unable to get cash in Lithuania today. Please fix it.


#2

No response from support of course.


#3

I will just keep waiting.


#4

Hey @TheTruth :slight_smile:

Check if your card is blocked from the Cards section of the app :wink:


#5

Thanks. I checked the app and it says the card is frozen. My next question would be how? I didn’t do it, it worked last time just fine and i didn’t use the app for weeks. No one has access to my phone or the app.


#6

Hey @TheTruth :slight_smile:

The card might get blocked if a suspicious transaction takes place :lock:

You should have got a notification, but anyway, you can unlock it clicking the Unfreeze button after reviewing the transaction list for anything suspicious :wink:


#7

I have never received any notifications.