I’ve yesterday received my card. Topped up 500+ EUR. Confirmed my account. Was able to register on Amazon, PayPal and Google. PayPal and Google both were able to get some small amount for registration without issues.
Then the first time the card was declined was when I tried to add it to an online site to order food ( dominos.bg ).
I thought that’s probably incompatibility. So I tried paying in a shop with the physical card. It was declined.
Then I tried to fetch 50 BGN ( around 25 EUR ) from ATM just to try it out. The card was declined again, with a message “Invalid card” in Bulgarian.
Just to note that I have a friend with Revolut, not experiencing any issues with the card and he claims he used it more than 15 times all around Bulgaria.
I tried getting support, but I constantly get message that I have to wait for live agent (first 4 hours, they passed, now it’s 12 hours, but I doubt it).
So, is there a real idea as to why this fails? I want to trust and use your card, mainly for tracking purposes and when I travel around Europe.
But if it fails like this, it’s scary.
And guys, your support is non-existent, sorry to say that. The bot that you put on the front is useless.