Card Declined in New York

HI there,
I have a friend with a card who has just arrived in NEw York.

The card has money loaded but when she used it at the hotel it was declined.

WHat should she do / who can shw call ?


Hi there,

Has she reached out to in-app support chat about this inquiry?


Hi I am due to use my card to pay for a hotel, did your friend fix the issue? I have read about enabling swipe transactions so maybe it was that?