Card declined in lanzarote


#1

I used my card in a perfumery but had it declined at ATM for withdrawal. I then tried yesterday in airport for ATM and to use in shop and both declined. I have not disabled ATM withdrawals so can see no reason why it wouldn’t work. Going to Florida soon so wanted to check card worked in Spain but had so many problems.


#2

Hi there, Yesterday there were issues up until about 8pm UK time with the payment processor, this would be why your transactions declined and ATM withdrawals didn’t work.

Keep an eye on Revolut’s Facebook they did announce there were issues. Hope this is helpful.


#3

Apologies for any inconvenience caused. Our card processor had a server outage which was impacting all card transactions and payments. This issues has been fully resolved.

We’re extremely sorry for any inconvenience this may have caused you.

However, as I can see you have ATM withdrawals disabled. Please go to the Card section of the app to change your card settings.