Card declined but money still taken from account


My card was declined last night but the money has been taken from my account. It isn’t showing as pending, it looks like a normal transaction.


Happened to me before, especially in EM markets. it usually gets reversed or cancelled in 24-48h. Maybe wait a bit and if it is still there contact the support team


Happened to me also at Intersport in UK. I pulled out the card too quickly and the money was taken. Took me around 12-24 hours to get the funds back from the authorization, without doing anything.
I suggest you to wait as support isn’t able to do anything about it. :slight_smile: