Card charged 5xtimes


#1

My girlfiend card was charged 5 Times today and payment was declined in the supermarket in Gran Canaria.i end up paying by cash . Revolut offered to contact me in up 6 hours,this is a joke I think what would happened if i wouldn’t have any other alternatives to pay! ? Customer service should be a emergency hotline no a bot that is not helping at all .did any one claim money back from Revolut ? How long does it take .many thanks for any replies


#2

Hey there @Areruk :wink:

It seemed Revolut experienced some technical issues today, but it’s been already fixed (they say so on Twitter).
Failed transactions will be reverted to your account soon :slight_smile:

For more info:
:bird: http://twitter.com/Revolutapp


#3

Cheers for info and prompt reply