I just received my card a couple days ago, but can’t use it. It’s been declined in chip + pin payments, both home and abroad.
The app says transactions were declined because card is inactive, and even if I try to freeze/unfreeze, it say that feature is not available. The card picture in the app doesn’t show the real colors and numbers, just a grey, generic one with Xs.
Same issue as here: Card Arrived But Is Not Working