Can't verify my account


Was going through the process of account verification and have provided the passport photos as requested via the in-app Support chat. Since then (~3 weeks) the Support in-app has been silent and not responsive to my communications (not even robot response). Verification/limit change has also not happened.

Can someone please get back to me?


Hey @virzila :slight_smile:

:r: is onboarding a lots of customers lately, but sure @AndreasK can help here :slight_smile:


Hi @virzila.

As I can see you have created two accounts.

Please reach me out via direct message so that I can help.


Andreas K.


but I heave only one Revolut card xxxx xxxx xxxx 1635.