Can't verify identity


#1

Hello! Verification has been processing for more than 12 hours, would love to fix this, so I could verify, I know for 100% next verification will work. I have written to support, but they seem not to be active for 12 hours already. Thank you.


#2

I really wonder how this all works… A relative opened an account last night, and her identity was verified 5 minutes after she took the pictures. She and I were pleasantly surprised, but now that I see your post I see it sometimes doesn’t go all so smoothly.


#3

So. I contacted support on facebook, I think they will help me to fix this.


#4

Hi Tom.

You need to be a minimum of 18 years old to open a Revolut account. Unfortunately, we had to lock your account and all the funds has been reverted to the original source of top up.