Cant verify card with blocked account


After using the virtual card which I top up with enough money , my account were blocked. I am trying to verify my card but I cant scann it. Support doesnt answer, even Rita the Robot. I dont know what to do to recover the account. I dont know why the account were blocked. This is a Nightmare.
Please some Help


Hey @jorgefroi :slight_smile:

Getting in touch with :r: through Twitter (or FB) might be a good idea :smile:


As far as I know, virtual cards for top ups are not recommended.

This problem is discussed here a lot. You might want to use the search in this forum to find out more about the situation and possible solutions. Like in this thread: