I need to upload documents to remove the limit.
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Spoke to a “live agent”, he replied he needs to escalate to a relevant team… been waiting for 30 minutes!
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Got an e-mail yesterday with a “set up your account now” button to upload the missing document. Problem is it takes me to a “you don’t have access page”.
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On the “no access” page, there is an e-mail address to contact the developers. I sent an e-mail, got an automatic reply saying this address does not exist.
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On the app, if I click activate your Revolut card, it takes me to the Verification & Limits page. There is a pink message: “Additional documents required”, but there is no way I can upload anything.
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On the app, in the Profile section, the Verifications & Limits tab mentions “processing”. And it has been a looong time! Problem is I never submitted anything.
Thanks in advance for your help.