Can't transfer funds


I’m in a bit of a catch 22. I have topped up £10 on two occasions, I am unable to transfer funds to another account. I keep getting prompted to verify my account by topping up a minimum of £10.

How do I verify my account? (Even though I’ve topped up twice already)

How can I transfer money out?



It failed to upload this screenshot previously

I’ve checked the FAQs, even when I try to upload ID documents under verification and limits, there’s no option to upload anything. See screenshit