Can't top up when my card requires to get and SMS or external Auth App

Hi!
I tried to top up to order my card this morning but failed to do so several times. This is what I did on Pixel phone (Android) in Sweden, with a Swedish bank card.

  • Pressed top up
  • Filled in the card details (via NFC)
  • Submited top up
  • My card asks to open Mobile BankID, which is an Auth App to authenticate my bank operations or identify myself.
  • I open BankId dial my code, and go back to Revoulut
  • When I go back, I dial my Revolut code and in the page I see that the transaction fails.
    I tried a workflow where I get an SMS instead, but I need to leave the Revolut app to check the Sms and when I get back to Revolut the transaction has failed again.
    Seems like the App looses the transaction state or something when backgrounded.

This! Happens to me always. That’s why I installed an sms app with popup notifications so I didn’t had to leave revolut (textra app)

Pixel has notification support for text message without leaving the app

Hi, this happens to me as well.

Please, it would be better to provide Revolut with the ability to read automatically text messages containing OTP sms and filling the required window without the necessity to switch between applications. Thank you.

IN DETAIL:
I top up Revolut using my other registered credit card.
To approve the operation my credit card sends a text message to my android phone with the OTP to digit into Revolut window.
When I open the text message to read the OTP and then I go back to Revolut to digit the OTP, the window refresh cause the credit card system to send another OTP making the one I read useless.
So far, there is no way to make Revolut able to read automatically text messages.
After some tries, I found the way to read the OTP without changing window, simply reading the notification from the top-down android notification view.

Please, it would be better to provide Revolut with the ability to read automatically text messages containing OTP sms and filling the required window without the necessity to switch between applications. Thank you.

hello I have that kind of problem with my Iphone. when I try to top up with my debit card I get a pop up where it reads click here to open your bank app but when I click it won’t open. strangely it works without problem when I’m using a android phone. can someone help?