Can't sign in / Can't validate my address


#1

Hello,

I’d like to create an account so I downloaded the app. But I’m stuck at the second step. I entered my address but I can’t go further since I have an error message 'Please fill all fields in the form".
I have filled all fields.

I couldn’t find how to contact the chat support if I don’t have an account already.
Has anyone had the same issue? And if so, how did you managed to solve it?

Thanks,
Waiting to read from you.

Thi


#2

Just had an answer from the team.
It was because of the accent in the address.


#3

Hi @Thi

Yes, I think you contacted me on Facebook. Just to clarify that the app does not support accents on the letters, users have to use English alphabet.

Best,

Andreas K