My account became blocked when entering the 4 digit code from my bank statement. The code was correct (I asked multiple people to check my statement and verify it was correct).
When I tried to unblock my account in the chat support I was unable to send any photos. In the end I emailed the photos and a copy of my statement to you. I was told my query has now been passed to your compliance team.
No-one is replying in the App support.
I have just topped up £400 and have immediately been blocked. I need access to my money, this is not acceptable.