Can't register on the app


#1

Hi there, I downloaded the app and when I put in my number there is no problem until i try create a code and the a message pops up saying “We’re sorry something has gone wrong. Please try again.” I’ve uninstalled the app and tried again a few times and the same thing keeps happening. Is there anything that can be done?
Thanks


#2

Hey! I can help :slight_smile:

I will get in touch with your via a direct message!


#3

Hi @AndreasK

Many thanks for your reply. Unfortunately if you are trying to direct message me through the app I will not receive it as I cannot get past the code part. If you can DM me on this platform however, I can see what you are saying.


#4

I’ve DM’d you here yesterday! Can you see my message?


#5

No unfortunately I cannot see any message from you. It could be because I am a new user?


#6

image


Help/Advice General Discussion
#7

Yeah I’ve checked there and there are no messages from @AndreasK. Is there anyway for me to compose a message to him?


#8


#9

Looks like I don’t have the message option for some reason


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#10

Might be because you are a new user on this forum and therefore do not have the direct messaging function enabled (To prevent spammers from taking over the forum.).

Best wait for @AndreasK to come online.


Can i load my Revolut from my PC
Is there any customer support?
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Card not working on Transport for London (TfL)
#11

@capital Yeah I had a feeling it was because I am a new user. Thanks for your help anyway.


#12

Can you check now please?


#13

I have exactly the same problem. Can you help me too?


#14

The exact same thing here. Are there any solutions?


#15

Please see the post below.


#16

I’ve been trying repeatedly, for days, at random intervals. Reinstalled the app multiple times. Nothing seemed to help.


#17

I have exactly the same problem. Can you help me too?. Mobile phone vernee mars pro.


#18

Sure! Could you please get in touch via a direct message?


#19

Hello guys. Same problem. Give me hints :slight_smile:


#20

Cannot find how to write you a Direct message @AndreasK :] clicked everywhere.