Can't recieve the Revolut pin via text


#1

Hi folks,

Yeah, I have tried about 13 times constantly resending the pin to my phone. I have downloaded the app too, still doesnt work.

Can an engineer please dm me a pin to use?

Thank you :smiley:

Holly


#2

At what point in the app are you? The initial log in on the home screen? Just wait a couple of minutes, a link “haven’t received text” should appear. It connects you to support.

If you need the code for something else, try support chat. This is a user forum and it’s not closely monitored by Revolut staff.

Alternative: Twitter. They can also access your profile and they should be able to provide you the code.


#3

Heya Frank,

Yeah, its the initial log in. So open the app, put in my number, pin and then it promps me to enter the 6 digit code which I cant get :(…

I am on the chat support now and it said I will be waiting 2 hours. :confused: I guess I will just need to wait.