Can't pay to webmoney or MTS money


#1

I try to pay on those services but transaction doesn’t go though. With another card or works. I found a post that payment services are supported only up to $200 without verification but I’m definitely under this limit and AFAICT I’m verified. On the other card this transaction shows up as “Financial services”


#2

Some services are not supported by Revolut. This might be the case here. You can find more about excluded services in the T&Cs.


#3

FAQ says:
"
There are some merchants that are not supported with your Revolut card. At the moment, this includes:

Financial securities brokers and dealers
Foreign exchange bureaus (including TravelEx ATMs)
Unmanned petrol stations (although you can still pay inside!)
Some merchants we allow up to a cumulative limit, after which you will need to verify your ID and confirm your top up cards to continue using them:

Payment services ($200 or equivalent)
Prepaid cards ($200 or equivalent)
Dating & Escort services ($200 or equivalent)
Betting/gambling services ($120 or equivalent)
Jewellery & Art dealers
"
But in this case we’re dealing with payment system that is used to e.g. topup mobile phone account


#4

Does the merchant accept prepaid cards? I believe some of these services for mobile phones do not.


#5

I was able to refill Webmoney with Swiss Bankers which is also prepaid


#6

Now with notifications working again the reason for declining is “we don’t currently support this merchant”


#8

I see. Have you talked to support about it? It could be that the merchant uses a merchant code that identifies them as something Revolt is not supporting.


#9

I didn’t but webmoney has given an interesting piece of info: they accept only cards with 3ds/VbV