Have been trying to pay someone via the send money section on the app for the last 24 hours, Tap Send Money, I select his name from my contacts, select the currency, type the amount and tap send, and I get the message “Money Request Failed”. “Sorry, your transaction was declined. Please try again later”.
I spoke to someone on the Chat yesterday, who just kept saying try again later! Well 24 hours later and I have had to add another £10 to my account as the dollar has risen sharply and I still cannot send the money.
I have also tried a bank transfer, which just says “The Transfer could not be completed. Please contact support for more information.”
I have been on the support app for more than 40 minutes now and no-one has responded!
I really wish I had never got involved with Revolut now, sure the bank would have charged more but at least the money would have been transferred.
Can anyone shed some light on whats going on!