I am trying to order a 2nd physical card but cannot get past the screen where it asks me what type of shipping I want. I select free shipping and click continue…then it prompts me to a “FREE GLOBAL EXPRESS DELIVERY” screen, where my only 2 options are “view upgrade options” or “cancel”.
Does this mean I can only proceed with free delivery of the card (the card already costs £5) if I choose a premium account?
No combination of inputs allows me to proceed with free delivery, even though it is a shipping option.
Is this normal? Is it a bug? Am I just stupid?
My friend also tried on his account and ends up with the same problem.
Thanks for any assistance.