Hello, i have a problem. I cant link my physical card to my bank account in revolut app. What should I do? I havent used my Revolut card but I have it for half a year already.
I did not linked my previous card, but i have an account which is new. And i transfered money there via bank transfer from maestro card but i did not get money yet. Its already 3 days. What should i do? Maybe it would be okay after i get those money and i will ordered new card?
Hello @Elve,
Apologies for the wait. Can we get in touch via a direct message so we can take a look at whatās going on?
I have the same problem. I can not link my existing card to the app because I have changed my phone so I signed up in the app using my new phone. I dont have the old phone do I cannot use it in the app as I need the code
Dear Andreas,
I have more or less the same problem. My wife changes her phone from iPhone 5S to iPhone 8 and when opening Revolut App there was nothing on it. So we tapped the normal phone number, name ā¦ etc and when tapping the card number it is written RHIS CARD CANāT BE LINKED
Pleas help us.
Many thanks
Lolo
I have sent you a direct message, could you please get back to me?
Ok i gone have a look on it
Lolo
EnvoyƩ de mon iPhone
Yep I am there any chance to get info about the pb
Hi Andreas. I could not find a private message option. Can you send it to me? I have a similar problem with linking a card. The app says āThis card canāt be linkedā. So I can provide you additional information in private message.
Regards,
Marek
Sure, I will do that for you.
Hey,
Same problem, had a physical card laying around for a month or so, figured i should start using it, tried to link it to my account and i canāt do it, messege says "this card canāt be linkedā
Sounds like you created two accounts. Have you tried to contact our in-app support team?
Same here - new user, new card, cannot link my card on my Revolut phone app to get a pin number and the Revolut chat room is not working on desktop either, so canāt ask it there either.
I have exactly the same problem. I have a new phone and therefore installed the application again, I sucessfully logged in but I cannot link the card to my application.
Could you tell me how to solve this problem?
New Issue. I am not sure this is a BUG. I am surprised that verified new users are not permitted to post new issues - surely they are likely to have issues.
I have recently opened an a/c. I am unable to securely verify my debit card to top up funds in my account. The in-app keyboard fails to enter the security digits provided by my bank in the in-app dialogue box, and the in-app dialogue box is hidden as soon as I begin to enter data. This error does not occur in the web-app and the card is securely verified in the web-app.
How should I proceed?
The idea is that thereās already a thread for almost all topics. The easiest approach is to use the search, find a topic that seems to fit and ask your question there. New topics donāt get more attention than new posts in old threads. Regarding your question: itās not something anyone can help you with here. I would contact support directly via the in-app chat.
If available, Apple/Google Pay should circumvent problems with 2FA integrations like this.
Thanks for explaining how the message board works. Iām trying to avoid Apple/Google Pay - it is one of the reasons Iām looking at Revo.
Hey, yeah. Please letās speak in private.
@larysa.stachowicz hey. No, I did not open new account. I want to access to my previous one but since I donāt have the number I was using, I can not access it and reach the customer support.