Can't get past the inputting of UK phone number ..


#1

Hi.
I’m inputting a UK mobile (but travelling overseas currently) to try the initial sign up from both a mobile and PC … but can’t get past the “Oops something went wrong” message … let me know please.
Thanks


#2

If your app is up to date it can mean that there is some glitch now. Just try again after some time.


#3

Maybe the UK number you’re using is not allowed. Are you sure it’s proper mobile number, not a virtual one?


#4

Could you tell me how virtual is virtual? This is a business forwarding mobile service from a service provider …


#5

That could be the problem. Use a number from a normal network such as O2, EE, Giffgaff, Vodafone, 3, Tesco Mobile etc.