cant get into app on new phone


#1

Hi I lost my phone and now I can’t get into my app on a new phone. Any suggestions greatly appreciated!


#2

Hi Ria, if you search the forum you will find this question is posted regularly and should find answers there.


#3

Tap “changed phone number” on welcome screen.


#4

Hi Ria. Are you using the same phone number to log on or do you have a new number?