Can you pls help me, I’m not getting replies from support and it’s an important sum of money
Hi @Ame,
Welcome to our community page. Our support team team is receiving a high volume of requests. Be sure they’ll get back to you as soon as possible.
In the meantime, send me a direct message with your phone number associated with your account so I can take a look.
Best,
Andreas K
Could you please delete your phone number from here?
I can see that an agent has responded to your query via the in-app support chat. Can you see his message?
Yes, he said thr relevant team is looking into it
How do i delete my number?
Please check your direct message!
I will delete your comment with your phone number
Ok, I think i’ve deleted it, sorry didn’t realise the email conversation was appearing here!