I have a new phone and new phone number. Following your instructions on your FAQ page, I changed my phone number in my profile, logged out and tried logging in on my new phone. However a new account seems to have been created.
I have spoken with in app support agents who delet3d the new key created account several times, however, when I sign in again I am still not connected to my old account.
Please could you help in getting my account re-connected to my new phone.
I moved in to UK a couple of months ago and Revolut has been my sidekick for everything. Now that I’m settling I wan’t to change my phone number from my account however when I try to do it I get to the screen where it asks for my code/fingerprint but nothing happens after that, I doesn’t submit my passcode / fingerprint the only option I got is return. I also receive a Revolut Code valid for 10min but theres nothing I can do with it . Please fix it ASAP
My app in mobile closes every time when I try to verify my account. My card is declined and cant use it or send my money, I cant do anything because of verify my account. could you do it manually somehow?